Integrated Management System (IMS) Policy

At MRTC, we operate across various sectors, with a strong focus on road and infrastructure construction. We uphold the highest standards of quality, safety, and environmental responsibility through transparent operations that prioritize sustainability, social responsibility, and diversity in the communities we serve.

At MRTC, we are committed to:

• Delivering high-quality services in the design, planning, implementation, and maintenance of roads, infrastructure, and buildings, with a focus on safety, environmental responsibility, and social sustainability. We operate with transparency and integrity, always striving to exceed customer expectations.
• Establishing, implementing, maintaining, and improving an Integrated Management System (IMS) in accordance with the ISO 9001, ISO 14001, and ISO 45001 standards, in alignment with our areas of work in roads, infrastructure, and buildings.
• Complying with all legal, regulatory, customer, and other requirements, to ensure customer satisfaction.
• Setting IMS objectives at all levels, continuously monitoring, evaluating, and improving performance using key performance indicators such as customer satisfaction, quality improvement, accident reduction, environmental impact, and achieving sustainability goals.
• Identifying, evaluating, and managing risks and opportunities related to quality, health, safety, and the environment in our activities, engaging all stakeholders in the risk identification, evaluation, and management process.
• Providing a safe and healthy work environment, preventing occupational diseases, injuries, and accidents.
• Reducing environmental impact through pollution prevention, engaging in sustainable practices, and adopting the principles of "reuse, reduction, and recycling."
• Engaging employees and relevant stakeholders in identifying improvement opportunities and fostering innovation in our processes.
• Providing training and awareness in quality, health, safety, and environmental matters for all stakeholders.
• Ensuring that our IMS policy is effectively communicated, understood, and applied within the organization, while also being accessible and comprehensible to other interested parties.
• Involving stakeholders, obtaining feedback, and continuously improving the system.
• Conducting regular internal audits and management reviews to ensure the system's effectiveness and achieve quality objectives.
• Reviewing the IMS policy and objectives annually to ensure their continued relevance and effectiveness.

This policy reflects our commitment to excellence, safety, and environmental preservation in all aspects of our operations, with a strong focus on long-term sustainability and continuous improvement in our road, infrastructure, and building projects.